List of Mental Well-being Resources
Table of Contents
Mental Well-being Resources By Modality
Mental Well-being Resources By Modality
Face-to-face
Target Population : Youth
The Community Health Assessment Team (CHAT) provides confidential mental health checks for young persons between 16 and 30 years old, who are currently living in Singapore. They operate CHAT hub, a mental health centre located at *SCAPE and maintains an online presence through their website and webCHAT (see “virtual platforms”).
Target Population : All
Care Corner offers a wide range of programmes and services delivered through various social service centres located island-wide. These include services for children, youths, families and seniors, and mental health and counselling services.
Target Population : All
Dedicated to meeting the needs of caregivers of persons with mental health issues through education, support network, crisis support, tailored services and self-care enablement
Club HEAL provides psycho-education and supportive counselling to persons with mental health issues and their families at our Mental Wellness Centres. They also provide outreach programs to them and the general public. While Club HEAL caters to the needs of Muslims, they welcome all persons with mental illness, regardless of race or religion.
SAMH provides a range of mental health services from community rehab, stepdown residential care to employment services for persons with mental health conditions.
SAMH currently runs the YouthReach programme that provides psycho-social rehabilitation to children and youths (below 21 years old) with severe and / or chronic mental health and re-integrate these children and youths back into the community.
The 48 Family Service Centres (FSCs) in Singapore serve as touchpoints for the community. FSCs provide counselling and case management support for those with socio-emotional needs, and bring in the relevant mental health services to provide specialist support where needed.
Phone/Helplines
SOS operates a 24-hour hotline to provide emotional support for those in facing crisis or suicide risk
Hotline Number : 1800 221 4444 (24 Hours)
IMH’s mental health hotline for those facing mental health crisis.
Hotline Number :6389 2222 (24 Hours)
Dedicated hotline for providing psychological first aid to Singaporeans.
Hotline Number :1800 202 6868 (Mon to Sun: 8am – 12am )
Hotline for the Mandarin–speaking community facing mental health problems or distressing family situations
For general enquiries, public can contact the centre at 63531180 or ccc@carecorner.org.sg
Provide support, advice and information to primary school children in distress, especially in situations when their parents or main caregivers are unavailable
Hotline Number : 1800 2744 788 (Mon to Fri: 1430 to 1700)
To address cyber wellness concerns faced by youths, parents or educators
Hotline Number : 1800 612 3123 (Mon to Fri: 0900 to 1800)
(Excluding public holidays)
Emotional support and practical advice are rendered through this youth helpline
Hotline Number : 1800 377 2252 (Mon to Fri: 0900 to 1800)
Counselling via Whatsapp voice/text
Hotline Number : 6978 2728 (Mon to Fri: 1000 to 1700)
Provide eldercare information to the caregivers and seniors or to get connected to eldercare and caregiver support services in Singapore
Hotline Number : 1800 650 6060 (Mon to Fri: 0830 to 2030 ,Sat: 0830 to 1600 )
Virtual Platforms (Live chat, Helpbot, Email, Resource)
LIVE CHAT; EMAIL
Care Text: A text-based service that provides emotional support for those in distress via Facebook Messenger. This service is manned by trained volunteers
Caremail: An alternative avenue of emotional support for those who prefer to write in via email. This service is manned by professional counsellors. Address: pat@sos.org.sg
Operating Hours : [Live chat] Mon to Thurs: 1800 to 0600 Fri: 1800 to 2359
LIVE CHAT
Hosted on the Chat Website, webCHAT is a text-based platform for people aged 16 and 30 years old to have access to resources and seek help.
Operating Hours : Tues to Fri: 1300 to 2000
HELPBOT
Belle, the Beyond the Label chatbot, is an interactive platform that easily connects users to a comprehensive list of mental health services based on keywords used by the enquirer.
LIVE CHAT
Provide support, advice and information to primary school children in distress, especially in situations when their parents or main caregivers are unavailable
Operating Hours : Mon to Thurs: 1430 to 1900 Fri: 1430 to 1700
LIVE CHAT
eC2 is an online facility offering free counselling to youths.
Operating Hours : Mon to Fri: 1000 to 1200 , Mon to Fri: 1400 to 1700(Excluding public holidays）
Clients can choose to remain anonymous over this platform. If clients require more specialised support, counsellors will help to refer them to the relevant services and resources.
Operating Hours :[For Live chat]Mon to Fri: 0900 to 1800(Excluding public holidays)
RESOURCE
A resource hub that provides online mental health resources such as mental health-related articles, online forums and information on support groups to support one’s mental health during the COVID-19 period.
The website also has resources for specific groups such as caregivers of children and elderly, working adults, persons with disabilities etc.
HELPBOT; RESOURCE
One feature of this platform is a clinically validated self-assessment tool, which provides users with a set of recommended actions based on their assessed level of stress and anxiety. Individuals are also able to chat with Wysa, an emotionally intelligent AI chatbot, and access a wide range of self-management and CBT (cognitive behavioural therapy) exercises on the platform (only available for people living in Singapore
Mental Well-being Resources By Sector / Population
Mental Well-being Resources By Sector / Population
Children
Singapore Children's Society
Provide support, advice and information to primary school children in distress, especially in situations when their parents or main caregivers are unavailable.
Hotline Number : 1800 650 6060 (Mon to Fri: 1430 to 1700 )
Provide support, advice and information to primary school children in distress, especially in situations when their parents or main caregivers are unavailable
Operating Hours : Mon to Thurs: 1430 to 1900 , Fri: 1430 to 1700
Youth
Community Health Assessment Team (CHAT)
The Community Health Assessment Team (CHAT) provides confidential mental health checks for young persons between 16 and 30 years old, who are currently living in Singapore. They operate CHAT hub, a mental health centre located at *SCAPE and maintains an online presence through their website and webCHAT (see “virtual platforms”).
Number: 6493 6500 /6493 6501 – Email:chat@mentalhealth.sg
Operating Hours : By Appointment
The Community Health Assessment Team (CHAT) provides confidential mental health checks for young persons between 16 and 30 years old, who are currently living in Singapore. They operate CHAT hub, a mental health centre located at *SCAPE and maintains an online presence through their website and webCHAT (see “virtual platforms”).
Operating Hours : Tues to Sat: 1300 to 2000
Fei Yue Community Services
LIVE CHAT eC2 is an online facility offering free counselling to youths.
Operating Hours : Mon to Fri: 1000 to 1200 – Mon to Fri: 1400 to 1700(Excluding public holidays）
TOUCH Community Services
Emotional support and practical advice are rendered through this youth helpline
Hotline Number : 1800 377 2252
Operating Hours : Mon to Fri: 0900 to 1800
To address cyber wellness concerns faced by youths, parents or educators.
Includes helpline, email counselling, and cyberwellness resources on website.
Hotline Number : 1800 612 3123
Operating Hours : Mon to Fri: 0900 to 1800
(Excluding public holidays)
To address cyber wellness concerns faced by youths, parents or educators.
Includes helpline, email counselling, and cyberwellness resources on website.
Seniors
Agency for Integrated Care (AIC)
Provide eldercare information to the caregivers and seniors or to get connected to eldercare and caregiver support services in Singapore
Hotline Number : 1800 650 6060 (Mon to Fri: 0830 to 2030 – Sat: 0830 to 1600 )
Families
Ministry of Social and Family Development
The 48 Family Service Centres (FSCs) in Singapore serve as touchpoints for the community. FSCs provide counselling and case management support for those with socio-emotional needs, and bring in the relevant mental health services to provide specialist support where needed.
See Individual FSC details HERE
Triple P is a parenting programme that equips parents with simple and practical strategies to build strong, healthy relationships with their child (up to age 16) and confidently manage their child’s behaviour.
Currently, Triple P is available via an e-learning platform (Triple P Online – TPOL) or via video conferencing platforms such as Zoom.
More details HERE
Families for Life (FFL)
Families for Life (FFL) has launched the FFL movement with two key family causes:
- #FFLShareTheCare – to show care and appreciation to one’s family members.
- #IChooseFamilyTime – to balance work and family commitments by intentionally carving time out of one’s daily schedule to spend meaningful time with one’s family.
In response to COVID-19, FFL has been proactively producing online programmes to help families cope with the challenges, covering topics such as home-based learning and caregiving of newborns (as many parents of newborns could not have confinement nannies or the grandparents’ support).
FAMILY365 (F365), an initiative that offers programmes on marriage enrichment and family life education at workplaces and in the community was also converted into the #FFLShareTheCare webinar series to maintain continued support to citizens.
Details HERE.
Schools
- As part of the eco-system of support, teachers and lecturers are trained to identify signs of distress in their students, monitor their well-being, and provide guidance and support. School Counsellors, Teacher Counsellors, Para-counsellors and Flexi-Adjunct Counsellors also provide additional support to students who need it.
- For students who require further assessment and intervention, our counsellors tap on community mental health professionals such as the Response, Early Assessment and Intervention for Community Mental Health (REACH) teams and Community Health Assessment Team (CHAT). Our schools and IHLs work closely with community partners and social service agencies to support students and their families in a holistic manner, as well as to promote youth mental well-being.
- A key pillar of mental health is peer support, where peers form a supportive network to look out for one another and encourage their friends who are in distress to seek help. All IHLs have established peer support structures, and all schools will have a peer support structure in place by 2022. This helps strengthen resilience as a community in school.
- MOE began progressive implementation of the enhanced Character and Citizenship Education (CCE) this year. As part of the CCE, students will learn healthy mindsets, habits and skills to strengthen their mental health and be resilient in the face of challenges. They will also learn to distinguish between normal stress and distress and be aware of the common mental illnesses and the various support resources available. Topics include maintaining good mental well-being and resilience, identifying signs of distress and mental illness, stress and emotional regulation, de-stigmatising mental illness, and the promotion of help-seeking and peer support.
- The Institutes of Higher Learning (IHLs) actively promote mental well-being through various programmes and initiatives, which aim to provide students with basic knowledge of mental well-being and build resilience. For example, Nanyang Polytechnic and Temasek Polytechnic organised mindfulness workshops for their students. Singapore Management University developed a series of videos and self-help resources, which have been published on their website, to help students keep a healthy balance in the various aspects of their lives.
- The polytechnics and Institute of Technical Education (ITE) have also worked with Health Promotion Board (HPB) to introduce a mental wellness curriculum for all polytechnic and ITE Year 1 students from 2020 and 2021 respectively. The curriculum aims to raise awareness and understanding of mental health and to foster early help-seeking behaviour
Workplace
MOM’s Workplace Safety and Health Institute, in partnership with other agencies have developed an assessment tool, iWorkHealth, as well as a website to help workers identify workplace stressors and resources to improve one’s mental well-being.
At workplaces, HPB runs a management training workshop to equip managers and human resource personnel with the knowledge to recognise staff who are facing difficulties at work and may need help and be supported by leaders at their workplace.
HPB also rolled out the Workplace Outreach Wellness (WOW) Package to help companies co-fund and implement health promotion programmes such as mental wellness workshops to enable their staff to better cope with stress at work.
OCTAVE helps prepare individuals with mental health conditions for employment (e.g. social skills training) via Job Club and links these individuals up with potential employers. Most of OCTAVE clients are from psychiatrists’ (both IMH and hospitals) referrals.
